Make-Up Policy:
As of summer 2014, Shendy’s will not be offering make-up classes for missed classes during the session.


Alternative Option for missed classes:
Shendy’s will provide one ‘swim pass’ for classes that are missed throughout a given session per student. This pass can only be redeemed on listed ‘swim pass’ days that will be announced throughout the session. A ‘sign up’ list will be found at reception as there will be a maximum number of swimmers that can use their swim pass at any one time in the pool. Note: Swimmers that typically swim in the shallow end must be accompanied by an adult. Swimmers who typically swim in the deep end will be supervised by a lifeguard. ‘Swim Pass’ times will be equivalent to a 30 minute or 1 hour length depending on the session registration. Swim Passes may only be used by the student who missed a class throughout the session. There will be no charge for an accompanying parent/guardian.



Terms of Registration

Before registering you must have called the Shendy's office at  416 576-SWIM (7946) or emailed register@shendys.com to confirm availability of the courses / timeslots you intend to register for.  You understand that you should not attempt to register until your availability has been confirmed by the Shendy's office.

Fee related terms:

  -  Sibling discount will be automatically applied before checkout.

  -  Tax will automatically be calculated at 13% 

  -  Gift certificate/discount codes must be used at time of registration. Refunds will not be issued once registration/payment has been made.

  -  A confirmation of your registration will be sent to you within 48 hours by the form of a receipt. You will be sent a statement of your account.

  -  A $25 administrative fee per swimmer will be charged to swimmers who register without first confirming the availability with our offices, and whose request we cannot accommodate.

Payments can be made by Visa, Mastercard, American Express. Registrations are confirmed once payment is received prior to the session start dates.

By submitting this form, you consent to your swimmer being photographed for promotional purposes only. If you do not consent to this you may email programs@shendys.com

As of summer 2014, Shendy’s will not be offering make-up classes for missed classes during the session.

Cancellation & cRefunds:

  -  If cancellation notice is received 2 weeks or longer prior to the start of a given session, a $30.00 administrative fee will be charged per student per class/course.

  -  If cancellation notice is received shorter than 2 weeks prior to the session, a $50.00 administrative fee will be charged per student per class/course.

  -  If cancellation notice is received once the class/course begins, the fees are non-refundable.


For all questions and comments, feel free to email programs@shendys.com or call the Shendy's Hotline at 416 576-SWIM (7946).